Harlo is an AI receptionist that answers your business line around the clock. It books jobs, answers questions, takes service requests, and texts people the confirmation. It works with the systems you already use, and when a caller really needs a person, it puts them straight through to your team.
We set it up for you, free · 14-day free trial · No card needed
Sources: BrightLocal (2025) · MIT / InsideSales lead-response research · Harvard Business Review.
Built for the businesses that live on the phone:
You describe your business in plain English and we build it for you, usually live within the week. Harlo works with the software you already run, so there's nothing to rip out and nothing to learn.
Just describe your business in plain English. There's no code to write and no phone menu to build. Harlo asks a few simple questions about how you work, never technical ones.
You get a greeter plus a few specialists: one to book jobs, one for billing questions, one to handle after-hours calls. Each only sees what it needs. Look it over, connect your accounts, and go live on your own number.
Customers get help right away, with no hold music and no “press 2 for billing.” You get the recording, the transcript, and a list of everything Harlo did on the call.
A regular answering service just writes down a message for you to deal with later. Harlo goes into your scheduling tool, your CRM, or your dispatch software and handles it on the spot. Whatever system you run, if it can connect to other apps, Harlo can use it.
No hold music, no menus. People just talk, whether it's 2pm or 2am.
Straight onto your real calendar. It reads the time back, confirms it, and texts the details.
Right into your dispatch or maintenance system, with the details written down correctly.
Hours, pricing, policies, where their job stands. It uses what you've told it, not guesses.
Already have call recordings or transcripts? Hand them to Harlo and it builds your knowledge base for you — picking up the questions your customers actually ask and the way you answer them. Less setup for you, and better answers from the very first call.
Harlo is careful, honest, and knows when to get a human. It won't guess, won't overpromise, and won't leave a caller stuck.
Before it books or cancels anything, it reads the details back and waits for a clear yes.
It never rushes a caller and never has a bad day. The hundredth call at 2am gets the same patience as the first one this morning.
If someone mentions gas, fire, or a medical problem, Harlo tells them to hang up and call 911 right away.
Every call is recorded and written up, and every action is logged. You can check exactly what Harlo did.
A human is always one transfer away.
Try it free for 14 days. You get 100 minutes and don't need a card. Every plan comes with every feature — the only question is how many minutes you need.
No feature gates, no "available on higher tiers." Plans differ only in the minutes they include.
Run low on minutes? Buy more whenever you need them. If a bigger plan would actually cost you less, we'll tell you instead of letting you overpay. For comparison: a phone answering service runs $235+ a month just to take messages, and a part-time receptionist costs around $2,900 a month and goes home at 5.
Harlo is upfront about it, and it sounds like a sharp front-desk person. What people actually notice is that someone picked up and helped them fast, with no hold and no menus.
It hands the call to a real person. There's always a way through to your team, and if one of your systems happens to be down, the call still won't drop.
Most businesses are live in a few days. You tell us about the business in plain English and we do the rest. If you have call recordings or transcripts, we can build your knowledge base straight from them. We set the whole thing up for you, free, while you're getting started.
If it's in our catalog, connecting it is one click. If it has an API (dispatch, EHR, CRM, point of sale, almost anything), we can hook it up so Harlo can use it safely.
Start a 14-day free trial with 100 minutes on us. No credit card, and we set the whole thing up for you.
